Training Modules

The program is structured in three core modules, which equip participants with professional skills required for designing, developing and evaluating experiences with digital products and services.

User experience research: principles, methods, and techniques for understanding and modeling users’ needs

• UX basics
• Principles of user experience design
• Methods and tools of user research: planning and execution of interviews, ethnographic research, shadowing techniques, creating a personas, storyboard and customer journey map

User experience practices: theoretical and practical design skills

• Principles of human-centered design, usability heuristics, interaction design basics
• Design tools: Agile methodologies (user story, use case, sitemapping, user flow, wireframing, prototyping, handoff)

User experience evaluation

• Qualitative and quantitative assessment methods
• Planning and executing a research protocol
• Design evaluation: techniques and tools (usability testing, A/B test, remote monitoring)

At the end of the Specializing Master, the joint University Master’s Diploma issued by Università Cattolica del Sacro Cuore and Politecnico di Milano will be issued.

The Specializing Master aims at helping participants pursue successful careers in UX, by identifying project works and field experiences that are best suited to their skillset and professional attitudes.

Job titles include:

• User Experience Designer
• UX Researcher
• Interaction Designer
• UX specialist
• Product designer
• Usability analyst